Key Highlights

• CSV issues: Ensure UTF-8 encoding, standard column headers, and at least one data row below headers.
• Stuck verification: Large CSVs take 5-10 minutes. If truly stuck (10+ min no activity), use the "Resume Stuck Run" button.
• Missing data: Not all fields can be verified for every company. Check the Fields tab for confidence levels, or try enriching missing fields.
• Credit issues: Credits are held during processing. Refresh the page after run completion if your balance seems unchanged.
• Export problems: Check expiry date (30 days), allow popups in your browser, and wait for large exports to generate.
• CRM integration issues: Resolve connection failures, duplicate records, rate limit errors, and expired authentication with step-by-step diagnostics.
• Getting help: Use OpusAgent chat for instant answers, submit a support ticket, or check the notification bell for system-wide announcements.